Colorado Lodging, Colorado Vacation, The Resort Company

Beaver Creek

Guest Survey

Thank you for the privilege of hosting your vacation in Beaver Creek and Arrowhead, Colorado at The Seasons Lodge at Arrowhead. It is our sincere hope that our accommodations, amenities, and levels of guest service were beyond your expectations.

We would appreciate your assistance in evaluating your vacation experience at The Seasons Lodge at Arrowhead so that we may better serve you in the future.

I welcome your comments and any suggestions for improvements.

Thank you for staying with us.

Cordially,

Karla Kohnen
General Manager

Room Reservations Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Promptness and Efficiency 1 2 3 4 5
Friendly and Informative 1 2 3 4 5
Accuracy of Reservation 1 2 3 4 5
Room Rates Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Overall Value for Price Paid 1 2 3 4 5
Reception and Service
Friendly, Courtesty and Prompt Service from: 		Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Front Desk Staff 1 2 3 4 5
Housekeeping Staff 1 2 3 4 5
Maintenance Staff 1 2 3 4 5
Guest Rooms Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Cleanliness upon check-in 1 2 3 4 5
Service during stay 1 2 3 4 5
Proper working order of fixtures and appliances 1 2 3 4 5
Kitchen utensils and dinnerware 1 2 3 4 5
Adequately supplied linens and guest supplies 1 2 3 4 5
Furnishings, room decor and lighting 1 2 3 4 5
Guest Room Amenities Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Towels 1 2 3 4 5
Bed Linens 1 2 3 4 5
In-room Coffee 1 2 3 4 5
Bath Products 1 2 3 4 5
Amenities Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Pool 1 2 3 4 5
Hot Tub 1 2 3 4 5
Ski Storage/Boot Room (winter only) 1 2 3 4 5
Hotel Lobby Area 1 2 3 4 5
High Speed Internet - Lobby Area 1 2 3 4 5
Parking 1 2 3 4 5
Transportation
Did you fly into Colorado? Yes No
Which airport did you fly into?
 
Which ground transportation option did you choose?
 

Expectations Fell Below
Expectations 		Met
Expectations 		Exceeded
Expectations
Timeliness 1 2 3 4 5
Friendliness of Drivers 1 2 3 4 5
Convenience 1 2 3 4 5
Conservation
Are you aware of the Green Leaf Initiative, our company-wide effort to improve our operations to lower our impact on the environment? Yes No
Did our conservation program factor in your decision to stay with us? Yes No
How important is a conservation program in your decision to stay at our property? 1 2 3 4 5
Have you stayed at The Seasons Lodge at Arrowhead before? Yes No
How did you first hear about The Seasons Lodge at Arrowhead?
 
Which website did you use to research this property?
 
Why did you decide on this property?
 
 
How likely are you to recommend The Seasons Lodge at Arrowhead to family, friends and colleagues?
Not Very Likely Somewhat Likely Extremely Likely
1 2 3 4 5 6 7 8 9 10
When visiting Beaver Creek and Arrowhead Resort again, what is the likelyhood that you will return to The Seasons Lodge at Arrowhead?
Not Very Likely Somewhat Likely Extremely Likely
1 2 3 4 5 6 7 8 9 10
Optional Information

Travel Planner

800.525.1123

Founded in 1997, The Resort Company is committed to providing first-class Colorado lodging to travelers from all over the world. We manage the highest quality resort properties in Vail, Beaver Creek, Steamboat Springs, and Breckenridge. Our staff can help you plan the perfect Colorado vacation for anytime of the year. Contact us today.

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